Analyze Customer Expectations Correctly
Customer Relationship Management includes applications to collect the necessary data to better understand the expectations of customers and to develop new working strategies in the light of the information obtained. The first step in the Customer Relationship management is to collect the necessary data. In other words, it means to have opportunities to analyze each customer one by one, including customer profile, habits, expectations, location and region information. As a result of the analysis of the data, new actions and work plans come into the play.